Reliable IT systems for growing businesses

No. PrivateCloud.bg is based in Bulgaria, but we can support companies both locally and internationally. We are especially well positioned to work with Bulgarian businesses, regional companies with multiple offices, and international teams that need reliable IT infrastructure, Microsoft 365, automation, private cloud, or technical support services.

We can communicate in Bulgarian and English, with German-language support available for DACH-oriented business cases.

The free consultation is a short discovery call where we understand your current situation, business priorities, and main IT challenges.

During the call, we usually discuss your infrastructure, business systems, Microsoft 365 environment, backups, security concerns, support needs, and future plans. The goal is to identify whether you need a focused assessment, a project proposal, or ongoing support.

There is no obligation. You leave the call with a clearer understanding of the next practical step.

The IT Reliability Assessment is a structured review of your current IT environment. It is designed for companies that want to understand their risks before investing in new systems or support.

We review areas such as infrastructure, servers, storage, backups, disaster recovery, Microsoft 365 usage, access control, documentation, and operational weak points.

After the assessment, you receive a practical summary of the main risks, priorities, and recommended next steps. It is the best starting point if you want a clear roadmap instead of guessing what to fix first.

Yes. We can review, stabilize, document, improve, and support existing infrastructure.

This may include servers, NAS devices, virtualization platforms, VPN, Microsoft 365, SharePoint, backups, storage systems, networks, and business applications. We do not always need to replace what you already have. In many cases, the smarter approach is to improve reliability, documentation, security, backup, and maintainability first.

Our goal is to help you make better use of your current investment while preparing your systems for future growth.

Yes. We help businesses use Microsoft 365 and SharePoint in a more structured and productive way.

This includes document management, permissions, SharePoint architecture, Teams-related workflows, Power Platform automation, internal portals, business process improvement, and Microsoft 365 governance.

Many companies already pay for Microsoft 365 but use only a small part of its value. We help turn it into a practical business platform instead of just another place where files disappear.

Yes. But we believe AI should be built on a reliable data foundation first.

Before adding AI assistants, semantic search, automation, or Copilot-style workflows, your business data needs to be structured, accessible, secure, and properly governed. We help companies organize their systems, clean up scattered information, define useful business processes, and identify where AI can create real value.

Our approach is practical: first make your data usable, then apply AI where it can save time, improve decisions, or reduce manual work.

Yes. We do not believe in “install and disappear” projects.

After implementation, we can provide ongoing support, maintenance, monitoring, backup checks, updates, documentation, troubleshooting, and improvement planning. Support can be structured as a monthly plan depending on your business needs, system complexity, and required response time.

This is especially useful for companies that need reliable technology but do not have a full internal IT team.